Suedes Car Club
General => General Discussion => Topic started by: RayGun on May 14, 2007 11:29 pm
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I had to have them build me some wheels. Paid for them on the spot, paid extra for expedited fabrication, the told me they would positively be here by Jan. 20th for World of Wheels. No show. Called, they told me the order was screwed up and they would get them right out and pay for next day air. No show. Called again and spoke to a manager. Promises promises. No show. Called again and spoke to the "owner", promises, still no show. Called again and told they couldn't make my wheels. They said they couldn't do the offset with a disc wheel. I asked, "what are you talking about?" They guy tells me again they can't make them for a disc wheel. I said, "great, cause the car I'm working on has drums." Promises. No show. Called back again, "oh, they just went out" , "can I get a tracking number?" , "not right now, our computer is down, we'll call you tomorrow." No show. I called back the next day, "can I get that tracking number?" , "no, our computers are still down." I called back two days later, "can I get that tracking number?" , "it's already shipped" , " how about a tracking number?" , "we'll have to get that to you later." No show. Then I told them the owner of the car was really pissed at me, they said they'd get them right out. No show. Soooooo, four months and four days later I called again today expecting to get the run-around, and I actually got a tracking number. And it's for real. They'll be here on Wednesday.
I also got the run-around over three months for the back wheels for Azreal. Apparently a bunch of guys on the HAMB have had simular experiances.
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wow that is a bad deal. Amazing for such popular company to have such bad customer service.
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wow that is a bad deal. Amazing for such popular company to have such bad customer service.
It seems now-a-days you can expect service like that and hope it is better.
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yeah when i whent to get some chrome revs a year ago i called them i had the part no off there site and the dementions i needed (aslo on the site) and the guy on the phone had no clue what i was talking about i ended up getting a pait through wheels of steel via mnhotrod hardware in a bout 2 weeks and i was very halppy wiht them but i think if i were to get a pair now i would go with rally america since they are a hamb aliance vender and what not